Lyft’s new AI customer assistant is powered by Anthropic’s Claude ...
1 day ago · Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic. It provides answers to ...
Lyft is using Anthropic’s Claude AI for customer service
1 day ago · Lyft and Anthropic, which is backed by Amazon and Google, say they are exploring new products and capabilities, in the hopes of integrating Claude into more of the ridehail company’s features ...
Lyft uses Anthropic's Claude chatbot to handle user complaints
1 day ago · "Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today," said Michael Gerstenhaber, vice president of product ...
Lyft Teams Up with Anthropic to Supercharge Customer Service …
1 day ago · Lyft has integrated Anthropic's Claude AI assistant into its customer service platform, slashing resolution times by an impressive 87%. This partnership promises not just efficiency, but also plans for broader AI implementation across Lyft's operations and training programs for Lyft engineers. It's a move set to redefine the rideshare experience while keeping competitors on …
Lyft uses Anthropic's Claude chatbot to handle user complaints
"Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today," said Michael Gerstenhaber, vice president of product ...
Lyft deploys Anthropic’s generative AI in customer service
Already, Lyft has incorporated Claude, Anthropic's generative AI assistant via Amazon Bedrock, into its customer-facing AI assistant and reduced the average customer service resolution time by 87% ...
Lyft and Anthropic Partner on AI Products for Ridesharing
1 day ago · “Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today,” Anthropic Vice President of Product Management ...
Ride-hailing platform Lyft ties up with Anthropic for AI-powered ...
16 hours ago · Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform ...
Lyft Partners with Amazon (AMZN) and Anthropic to Use AI for …
1 day ago · Ride-hailing company Lyft has partnered with Amazon and Anthropic, an AI startup backed by Alphabet , to introduce artificial intelligence tools to its customer care operations. The company is ...
Lyft partners with Amazon, Anthropic for AI customer service
18 hours ago · Ride-hailing company, Lyft, has partnered with Amazon and Anthropic to integrate AI into customer support, using Anthropic’s Claude AI via Amazon Bedrock.
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