For decades, legacy industries have relied on in-person relationships, dealer networks, and fragmented back-office systems to ...

Return fraud is no longer an anomaly; it’s a persistent challenge baked into the e-commerce experience. As online shopping ...

AI agents offer a practical, scalable way to unlock real-time insight and inventory visibility, making frontline work more ...

As AI agents become an integral part of the consumer decision-making process, retailers will have to adjust their strategies ...

Artificial intelligence (AI) is leveling the playing field and putting greater reach and opportunity into the hands of specialty retailers.

AI-powered logistics will separate peak season winners from the rest. Therefore, it’s time to ask: Are your delivery partners actually putting AI to use?

Best Buy is expanding its inventory list by launching a third-party marketplace to compete in the e-commerce space.

In episode 488 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Kebharu Smith, director and associate general counsel of Amazon.com's Counterfeit Crimes Unit (CCU), a global team working ...

Black Friday and Cyber Monday (BFCM) are fast approaching, and with them comes one of the most intense tests a retailer’s tech stack will face all year. Everyone talks about traffic spikes and ...