The National Law Review23h
TOO LATE: 7-Eleven Sued in TCPA Class Action for Allegedly Failing to Comply With Call Time Limitations–And This Is Crazy If its True
So the other day TCPAWorld.com reported on Circle K being caught in a massive TCPA class action due to marketing content in ...
TMCnet3h
Ricky Ramon Joins OXIO From Verizon as SVP of Customer Experience
OXIO, a leading Telecom-as-a-Service (TaaS) platform, today announced it has appointed Ricky Ramon as senior vice president of customer experience. Ramon, formerly assistant vice president of customer ...
Nearshore Americas49m
From Agent to Boss: OutPLEX’s Jim Ryan’s Rise Through the Ranks of BPOs
Moving through all the ranks of the call center industry into becoming CEO is rare. Jim Ryan's story may sound like a ...