In this blog, we will be looking at the power of AI in contact centers. As businesses continue to look for ways to make their ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

Q1 2025 Earnings Conference Call February 4, 2025 8:00 AM ETCompany ParticipantsMatt Kline - Vice President of Treasury ...

In November, 43 rhesus macaques escaped from Alpha Genesis Primate Research Center in Yemassee after a staff member reportedly failed to secure doors behind her. Last week, Alpha Genesis said the ...

Analysts gushed over Chili’s results on an earnings call, offering congratulations to the company 11 times. One analyst said the company’s turnaround was “the best one of all time” in the ...

Definition: Call option is a derivative contract between two parties. The buyer of the call option earns a right (it is not an obligation) to exercise his option to buy a particular asset from the ...

Researchers from Boston University Chobanian & Avedisian School of Medicine and Boston Medical Center reviewed data from head and neck cancer trials published on ClinicalTrials.gov with start ...

Blood cancer has been dubbed Australia's silent killer after a shocking rise in cases prompted calls for more prevention and early detection research. The disease is on track to become the country ...

American Airlines said people who believe they might have loved ones on Flight 5342 from Wichita to call the airline at 800-679-8215. Those calling from outside the U.S. can go to news.aa.com for ...

Jan. 30, 2025 — A research group has developed new advanced light-controlled tools that enable precise control of proteins in real time in living cells. This groundbreaking research opens doors ...