A Tesco store was evacuated following a fire in the branch's customer toilets. The Tesco Extra on Mill Street in Bedworth, ...

The customer is not always right. And some of them are more expensive than they’re worth. Here's how to make sure they don't ...

A number of firms are supporting stronger financial fraud prevention through networks in the age of deepfakes and generative ...

Let’s look at the tools and strategies that will allow you to take emotional agility beyond theory and turn it into a ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, [email protected]; or ...

With time and experience in the service industry, spotting a bad tipper can become an innate skill for some. One Texas ...

From misrouted calls to abandoned inquiries, these red flags let you know when it's time to upgrade to multi level IVR.

Businesses have a long way to go in achieving this. As Fast Company reported recently, customers see chatbots as only ...

Despite allegations that the phrase once ended with "in matters of taste," we found no evidence to support the claim.

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

Starting a business can be a daunting task, but with the right guidance, you can turn your entrepreneurial dreams into ...

referring to the person in question as “this lady” or “this gentleman” feels awkward and vaguely condescending to me ...