Verizon is reversing course after a controversial policy change drew criticism from consumers.

A San Diego woman says a billing mistake left her facing more than $1,200 in charges for five wireless phone lines she insists she never signed up for — until NBC 7 Responds got involved and helped ...

Verizon has made a major policy change that adds new hurdles for customers looking to switch carriers.

Apple's latest iPhone, the iPhone 17e, went up for pre-order this morning, and as always you can find numerous offers on the newest Apple smartphone from cellular carriers. This includes savings from ...

Verizon this week imposed a new roadblock for people who want to pay off device installment plans early in order to get their phones unlocked. The latest version of Verizon’s device unlocking policy ...

In context: Verizon is changing how and when its phones can leave its network, tightening unlock rules in ways that favor in-store "secure" payments, and add friction for customers who try to settle ...

The carrier says it will add unspecified authorization mechanisms to its site to permit faster unlocks of phones that are ...

Sen. Lindsey Graham, R-S.C., points to a copy of his Verizon phone bill during a Senate Committee on the Judiciary Subcommittee on Privacy, Technology, and the Law ...

Add Yahoo as a preferred source to see more of our stories on Google. Sen. Lindsey Graham, R-S.C., points to a copy of his Verizon phone bill during a Senate ...

Senate Artic Frost Sen. Lindsey Graham, R-S.C., points to a copy of his Verizon phone bill during a Senate Committee on the Judiciary Subcommittee on Privacy ...

Verizon customers warned of $20 credit scams after a Jan. 14 outage. Experts advise claiming credits via the My Verizon app and avoiding suspicious links.