One of the biggest challenges for any contact centre agent is being able to quickly and confidently provide the most helpful answer to the customer the first time they ask the question. Traditionally, ...

On his first visit to India, Microsoft AI CEO Mustafa Suleyman emphasized the nation's rapid growth and talent at Microsoft’s ...

The national department has taken steps to comply with the Protection of Personal Information Act, but still has a lot of ...

Quantum computing can also help provide the computing power needed for AI model training. As generative AI (GenAI ... UOB is ...

Lawrence Goh, head of group technology and operations, UOB: "UOB adopts an omnichannel strategy where customers can engage with us via both physical and digital means, supported by an extensive ...

The New Outlook will have its own usage reports section within Microsoft 365 Admin Center that will allow organizations to access key metrics.

Copilot and Designer come to Microsoft 365 Personal and Family subscribers in Australia, New Zealand, Malaysia, Singapore, Taiwan, Thailand.

If you're looking to buy Microsoft 365, you should know that this is a subscription-based service. The prices below are for your first year for one user to use on one PC, along with a tablet or ...

Open the sections below for more information about Microsoft 365 at SCU Sharing is restricted to the SCU domain Within the cloud-based Office products and OneDrive, sharing is restricted to the SCU ...

Here's how to get Microsoft 365 for free. Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member of the Home team. She is a co-lead of the CNET Tips and We Do the Math series ...

Here are the differences in features and pricing models between Office 2024 and Microsoft 365 and how to decide which is best for you. Microsoft Office — best known for its Word, Excel ...