Michelle Plombon’s landline in St. Paul has gone silent since last November, the day before Thanksgiving. Nearly three months and counting. “There’s my phone, deader than a doornail,” she explains.

CenturyLink has a complicated brand history. Lumen Technologies -- CenturyLink's parent company -- recently made headlines because it sold the majority of its fiber ...

PORTLAND, Ore. (KOIN) – Washington’s largest local telephone company, CenturyLink, has been fined more than $130,000 for over 100 state code violations — including “excessive” wait times to reach a ...

Nichole Schroepfer is playing a waiting game. The Shoreview resident says she was a loyal CenturyLink customer for two decades, but not anymore. “In a nutshell, we were getting billed, overbilled ...

On the morning of Dec. 30, retiree Robert Snyder received a visit from Grays Harbor County Deputy Joseph South. Snyder’s brother, Gary Brockway, had contacted the Grays Harbor County Sheriff’s Office ...