Forbes

On CRM: How Safe Is Your CRM Data?

Recently, one of the providers of a CRM platform that we sell issued an update to their terms of service. Here's what it said: You agree that (the software company ...
Tech.co

Best CRM Software to Easily Manage Customer Databases

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.
CRM Buyer

The Three C’s of Optimizing CRM Data

Optimizing your CRM data requires making sure your data is crucial, correct, and consistent — or what I like to call, “the three C’s.” Unfortunately, far too many companies have data that’s neither ...
Stacker on MSN

How to choose a startup CRM at different growth stages

Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...
eWeek

Study Looks at CRM Data, from Accuracy to Business Impact

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...
techtimes

Customer Relationship Management (CRM): A Strategic Imperative for Growth

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...
Forbes

On CRM: Here’s How To Fix The Number One Problem You Have With Your CRM System

Customer Relationship Management systems are not accounting systems. CRM systems don’t do billing, cash receipts, disbursements or payroll. If a CRM system isn’t used, a company still continues to ...
Destination CRM

To Keep Your CRM Data Secure, Establish a Digital Chain of Custody

Privacy and data protection regulations are reshaping how organizations must handle their customer data. Eighty percent of countries have laws like GDPR, DORA, CPRA ...
CRM Buyer

CRM Advances With AI Powers Amid Data Privacy Challenges

The next big thing for CRM innovation is an infusion of artificial intelligence to make it a customer personal assistant tool that makes difficult tasks more manageable for customer service agents to ...
The National Law Review

Safeguarding Your Law Firm’s CRM System with Data Stewards

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...
TDAN.com

Preparing CRM Data for AI: Architecture, Quality, and Governance Considerations

Many enterprise AI initiatives continue to struggle — with 95% failing to deliver ROI due to inadequate data infrastructure and 70% of organizations reporting minimal positive effect on ...