Every continuous improvement project should include an assessment of process stability before and after changes, and the I-MR Chart is one of the most common control charts in existence.

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has ...

A broken business process can cost your business time and money. But pinpointing exactly where a process breaks down — and where it can be improved — isn't an exact science.

University of Western Australia has deployed the process mapping capabilities of the Nintex Process Platform in a move aimed at accelerating process improvement and to underpin business continuity ...

Often customer satisfaction is an outcome of process improvement. The overall experience of working on a team typically inspires employees to seek out another process improvement experience.

Process documentation a growth engine, but it starts with elevating someone who can scale it. Here is how to ensure up-to-date documentation.

The relationship between process improvement and innovation is crucial—they are two sides of the same coin; reinforcing the other to achieve performance.

Effective process improvement plans involve a team effort. Even those not involved on the process improvement team need to be informed of the plan and the intended results.

Six Sigma, a process-improvement program, may be another management fad, but some of its methods are gaining traction in government.