In recent years, IndyGo’s paratransit bus service for the disabled has struggled. 13 Investigates showed many riders were left waiting for hours for a scheduled pickup, and then had to spend several ...

In 2015, C-Tran’s budget allowed for its fleet to operate for 391,000 service hours, and 26 percent of those were used on paratransit service. “And it’s increasing every year,” Selk said.