Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.
Microsoft Australia has given its account of events inside its call centre during the days following the Sasser virus outbreak, revealing the awesome speed at which the virus spread. On the morning of ...
Solvares Group today announced it's integrating Solvares Field Service VISITOUR with Microsoft Dynamics 365 Field Service ...
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