Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More At its Ignite developers event today, Microsoft announced the addition of ...
Microsoft has announced the launch of Dynamics 365 Contact Center, an AI-powered solution designed to enhance customer engagement for contact center workers. Dynamics 365 Contact Center will become ...
In the age of hyper-personalization, customer expectations are constantly evolving. Businesses are now expected to deliver seamless, tailored experiences across every touchpoint—from sales and service ...
Discover why clarity is essential for Dynamics 365 users. Learn how improved workflows, streamlined interfaces, and better ...
Reduced beneficiaries' access to inquiries from 15 days to 3 hours RIYADH, SAUDI ARABIA, January 18, 2022 /EINPresswire.com / -- Through its new CRM platform, The Sakani Program has accelerated its ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
Microsoft finally announced the general release of the the Spring 2016 Wave of Dynamics CRM. But technically speaking, Microsoft has been pushing elements of Dynamics CRM 2016 into general ...
REDMOND, Wash. — Oct. 30, 2007 — Microsoft Corp. today announced that Logos Bible Software, the world’s most renowned developer and distributor of Bible software in multiple languages, has selected ...
SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE business (Nasdaq: NICE), today announced that companies can now integrate Microsoft Teams and Microsoft Dynamics 365 Customer Service with NICE ...
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