BUFFALO, N.Y. — A week after Erie County Clerk Mickey Kearns raised the issue of some vaccinated veterans not being able to use the Excelsior Pass, Gov. Kathy Hochul has signed an executive ...

BUFFALO, N.Y. — 2 On Your Side is trying to find out more about why some people are having problems registering and being added to the state's database for the Excelsior Pass, or digital vaccine ...

The New York State Health Department launched the Excelsior Pass six months ago. The pass is a digital vaccine card, and is an acceptable use of vaccination proof at most major venues.

If you are having troubles signing up for the Excelsior Pass, the state says you can call the location of your vaccine, fill out the Excelsior Pass Support Form or call the help desk at 844-699 ...

In about 3% of cases, holders of expired Excelsior Passes are unable to apply successfully for the new Excelsior Pass Plus, Jason Gough, a spokesman for Gov. Kathy Hochul, told Newsday.

ALBANY — The rollout of the Excelsior Pass, a digital app designed to enable someone to confirm they have been vaccinated or tested negative for COVID-19, has been plagued with glitches and left ...

While some Long Islanders easily have obtained a COVID-19 Excelsior Pass with a few clicks online, others said they can't get one even though they've completed the vaccine process several weeks or ...

Coronavirus Excelsior Pass not working: how to report problems in New York New York was the first state to introduce a vaccine passport, the Excelsior Pass. After a few short weeks of use, some ...