Following his comments, Verizon recently confirmed that it would lay off over 13,000 employees. In a memo sent to employees, ...

There seems to be no end in sight for mass tech layoffs, as Verizon reportedly told a bunch of their customer service employees that layoffs were all but certain to hit their company next. If you’ve ...

Over the past couple of months, Verizon Communications Inc. VZ has been deploying innovative, human-assisted GenAI applications that streamline processes and ensure positive customer engagements.

Verizon announced it will cut more than 13,000 jobs as part of a restructuring strategy to reduce costs and simplify its ...

Tami Erwin, former CEO of Verizon Business, wrote an open letter to the company's laid-off employees. She urged them to ...

The carrier giant told more than 6,000 customer service employees on a Wednesday call that there would be a “restructuring,” according to a report from The Verge. Verizon Communications reportedly ...

Last week, two of the big three carriers announced some pretty big changes heading their way. As it turns out, employees aren ...

Verizon (VZ) has begun a massive layoff process that is expected to impact more than 13,000 employees, including retail ...

Verizon’s decision to cut jobs follows a growing trend in the tech industry. According to recent data from Layoffs.fyi, 229 ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Verizon “must shift to a customer-first focus” to help the brand ...

Stephen is an author at Android Police who covers how-to guides, features, and in-depth explainers on various topics. He joined the team in late 2021, bringing his strong technical background in ...

Verizon Communications Inc. reported robust financial results for the second quarter of 2025, achieving an industry-leading wireless service revenue of $20.9 billion and expanding its customer base ...