It seems like a law: to have to talk about “Customer Service” we have to mention the famous “Disney Experience”. We all come to mind the smiling team, the warmth of the attention, the patience, the ...
When your days are spent writing code for a new application with an aggressive deadline, you barely have time to step outside for coffee. It’s not like you don’t love what you do: You love the ...
In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...
The money language pit The “How are you?” ping pong game The Tricky use of humor in customer service. As a customer service consultant and training designer, one thing I help my client companies to do ...
Set yourself apart with great customer service.Copyright 2017 Entrepreneur.com Inc., All rights reserved This article originally appeared on entrepreneur.com ...
In this episode of The DrBicuspid.com Podcast, Kevin Henry and Dr. Roger P. Levin discuss practical strategies for delivering five-star customer service in dental practices. They emphasize the ...
Alec Lucas: Customer service complaints have always been sort of a feature of Vanguard’s history. If you go back to the days when Bogle led the firm—this is a point that I made at that ...
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