SHANGHAI: 28 Sept. 2023 — Customer service satisfaction in China has improved 2 points overall to 759 (on a 1,000-point scale) from a year ago, according to the JD Power 2023 China Customer Service ...
NEW YORK--(BUSINESS WIRE)--Kustomer, the innovative AI-powered customer service platform known for personalizing every interaction through connected, efficient and proactive customer service, today ...
Automaker Ranked #1 in Customer Satisfaction for Dealership Service in the 2025 U.S. Customer Service Index (CSI) Study CAMDEN, N.J., March 13, 2025 /PRNewswire/ -- Subaru of America, Inc. and its ...
MEXICO CITY: 7 Sept. 2023 — New-vehicle owners are very satisfied with the level of service franchised automotive dealers are delivering in Mexico, according to the JD Power 2023 Mexico Customer ...
The J.D. Power 2023 U.S. Customer Service Index (CSI) Study reveals that electric vehicle drivers are less satisfied than internal combustion engine vehicle owners when it comes to the service ...
Cadillac ranked in third place for customer satisfaction regarding service in China, just behind Land Rover and Mercedes-Benz, in the Premium segment of the Chinese auto market, per the J.D. Power ...