CRM systems fail when they're not utilized correctly or when businesses choose the wrong CRM solution. Learn how to implement CRM software successfully.

Nutshell reports effective CRM and email marketing alignment enhances customer relationships through strategic planning in people, processes, and data governance.

The customer relationship management (CRM) software market is on an impressive growth trajectory, with projections indicating a leap to over $48 billion in revenue by the end of 2024. This upward ...

NewOrg has released a new educational article examining the role of CRM software in nonprofit organizations and the key considerations ...

Discover the benefits of analytical CRM for business growth. Analyze customer data to enhance strategies and improve relationships. Analytical customer relationship management software offers advanced ...

CRM platforms integrate with Voice over Internet Protocol (VoIP) technology to create a powerful solution that will boost your customer communications. You’ll commonly find this integration in call ...

Integrating CRM platforms with artificial intelligence (AI) can significantly reduce labor costs by automating repetitive tasks like data entry, lead qualification, and customer segmentation. By ...

Ernie Smith is a former contributor to BizTech, an old-school blogger who specializes in side projects, and a tech history nut who researches vintage operating systems for fun. Although they don’t ...

Winning contracts and growing your business with government stakeholders requires a well-structured approach to managing critical data and relationships while streamlining workflows and aligning ...

Colleges and universities, online course providers, and others in the education field use CRM systems to manage relationships with all of their customers (including students, alumni, parents, faculty, ...

The business world is dynamic, and being a part of it means facing any challenge that arises therein, which commonly includes achieving successful sales processes. In doing this, you might consider ...

NewOrg has released a new educational article examining the role of CRM software in nonprofit organizations and the key considerations nonprofits ...