With one million B2B salespeople in the US (20 per cent of the B2B salesforce) set to lose their jobs to self-service e-commerce by 2020, according to Forrester, what does this mean for account ...

If you work with business customers -- as an Account Manager, an owner, a consultant or a customer happiness representative -- you know that great service doesn’t mean that friendliness fixes the ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Ebony Howard is a certified public accountant and a QuickBooks ProAdvisor tax expert. She ...

GREAT at organising? Get on with everyone? Then an Account Manager role could be just the job for you. Account managers serve as the liaison between companies and their customers, making it a vital ...