"She smiled and said, 'Well done, so far. I'm so proud of you,'" he said. "That coffee wasn’t perfect, but it was the best ...

The coffee chain will deploy the OpenAI-powered tech in 35 stores before rolling it out nationwide in the fall.

Most of the new menu items sampled by USA TODAY, including a new protein cold foam, will see additional testing before being ...

The Green Apron model includes in-store technology to more efficiently sequence orders, as well as a dedicated barista for ...

Some brands went too far in their bid to cater to takeout customers. Consumers still want great in-store experiences, even ...

About two years ago, Starbucks quietly discontinued its beloved raspberry syrup, much to the displeasure of many of the brand ...

Schultz said he did a "cartwheel in my living room" when he heard Niccol's turnaround plan for the coffee chain.

Starbucks has just made a rather significant announcement that will have customers excited – especially those who are health ...

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

By putting their people first, Starbucks is making an investment that should pay off over time.

The company is giving managers more say in new product and operations tests at an early stage. It is also giving them more ...

Starbucks' new content creators will get paid up to six figures to travel to coffee farms and reserves around the world. Here ...